Frequently Asked Questions
Everything you need to know about Korres natural Greek beauty, shipping, and returns.
Are Korres products natural and clean?
Yes, we focus on high-efficacy natural ingredients harvested from our network of local Greek organic farmers. We avoid parabens, mineral oils, silicones, and sulfates, adhering to our strict 'Full Circle' process from seed to skin.
Does Korres test on animals?
Korres is strictly against animal testing. We do not test our products or ingredients on animals, nor do we delegate this task to others. We are committed to cruelty-free beauty standards across our entire global supply chain.
What is your shipping policy?
We offer standard shipping on all orders, with free delivery on orders over $50. Processing typically takes 1-2 business days, and delivery times range from 3-7 business days depending on your location.
How can I return an items if I am not satisfied?
We want you to love your skin. If you are not completely satisfied, you may return products purchased on our website within 30 days of the purchase date for a full refund, excluding original shipping costs.
Are your products safe for sensitive skin?
Most Korres products are dermatologically tested and formulated to be gentle. However, since we use high concentrations of botanical extracts, we recommend checking the ingredient list for specific allergies or performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment-based payments.